Easypaisa is the leading digital payment platform of Pakistan that is transforming its customer experience now with the support of WhatsApp channel. This initiative enables users to access an interactive, automated support channel 24/7 on a dedicated WhatsApp number +923411103737. With instant replies and the ability to operate without any available human interaction coupled with pre-defined interaction rules to facilitate users, Easypaisa’s WhatsApp support is a first of its kind initiative for any branchless banking player in Pakistan.
Speaking on the development, M Mudassar Aqil, CEO Easypaisa/Telenor Microfinance Bank, said:
“As the pioneer of digital financial services in Pakistan, at Easypaisa, we have always strived to provide customers with the best-in-class digital payments experience and are constantly developing innovative solutions for them. Through WhatsApp channel support, our aim is to provide customers the information they require in a convenient manner so that they can make better financial decisions when it comes to their digital banking needs”.
All smartphone users can find the answer to all their queries easily on the various topics like how to order their ATM card and more.
Easypaisa brings the most convenient way for users to get their issues resolved within few minutes.